Monday, January 07, 2008

New Website & eSerial Delivery Interruptions

What a way to start the year, with momentous good news and bad news, all at the same time!

The good news is that we were successful in launching our new, Joomla-powered website over the Christmas holidays. The new interfaces promises to provide eagerly awaited content management features such as the ability for customers and fans to post reviews, automated delivery of eBooks, enhanced shopping cart functionality and our long-awaited onsite Forum boards. Most of the feedback has been very positive, and we think it loads faster and looks great!

Of course, the dark side to all of this technological innovation has been that while we've been able to fully automate our eBook delivery, we've temporarily lost the ability to send out eSerial issues—including requests for sample subscriptions. We've heard from many of you about this, and rest assured that restoring this service is our number one priority at the moment.

We expect to have it restored sometime this week, and we will restart all effected subscriptions and free trial requests right where they left off.

We appreciate your patience and support, and we hope that once everything is fully operational that you'll agree it was worth the inconvenience!

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